Privacy Policy

Who we are

KAVTORA, LLC operates KavTora, One AI API Platform, at kavtora.com. Contact us at [email protected].

Information we process

• Account details, login state, API workspace settings, and support messages.
• API keys, provider credentials, routing configuration, model request metadata, usage events, and audit logs.
• Prompts, inputs, outputs, files, or other request payloads only when needed to route, secure, troubleshoot, or support the requested API service.
• Billing and payment records from payment processors, excluding full card numbers.
• Technical logs such as IP address, browser, device, cookies, request IDs, rate-limit events, and security events.

How we use information

• Provide, secure, troubleshoot, and improve KavTora.
• Authenticate users, deliver digital API access, and manage accounts.
• Route API requests to configured providers, apply fallback, meter usage, and enforce spend or rate limits.
• Process billing, refund requests, support tickets, and legal obligations.
• Prevent fraud, abuse, unauthorized access, and service misuse.

API request content

Customer API request content remains associated with the customer account. We use it only to operate, route, secure, support, and improve the requested service, unless a customer separately agrees otherwise in writing.

Cookies and analytics

We use essential cookies for login, security, and site operation. Optional analytics or preference cookies may be used to understand product usage. See our Cookie Policy for details and browser control options.

Retention, vendors, and security

We retain information only as needed for service operation, API routing, security, billing, tax, legal compliance, dispute handling, and legitimate business records. Vendors may process data for hosting, authentication, email, payments, analytics, support, and AI provider routing under their own applicable commitments.

Your requests

Contact [email protected] to request access, correction, deletion, export, or other privacy help. We may verify account ownership before acting on a request.